TERMS & CONDITIONS

Introduction

DWF Sports LTD T/A Golf Kingdom takes the confidentiality, safety and security of our customers seriously. Please read the below terms and conditions before making a booking with us. Should you have any questions regarding your data or our privacy policy please click here.

Booking

On completion of your booking, the system will automatically send an email confirmation. This must be shown on arrival. Should a confirmation email not be received, please contact the Golf Kingdom team at info@golfkingdom.net to check your booking.

Payment

For all bookings full payment is required online by Debit or Credit Card at the time of booking. (Please note that American Express is not accepted.) Please note that all payments made online are non-refundable.

Vouchers and Promotion Codes

You must enter any vouchers or promotional codes, and ensure the code has been accepted, and price adjusted, before entering your payment details. No credits or refunds can be made in the event your voucher/promotion code is not recognised online.

On Arrival

All guests that have booked online must check-in by displaying their bar code to a staff member during the allocated slot and collect their equipment.

Cancellation

Please note, we operate a no cancellations policy. All payments made online are non-refundable.

General Terms

Golf Kingdom has a zero-tolerance policy in respect of violent, abusive, racist and/or 2 threatening behaviour towards its employees, agents, contractors or other customers. Any incident of such behaviour will be taken seriously and may result in further action being taken. Any individual exercising violent, abusive, racist and/or threatening behaviour will be required to leave the premises and will forfeit the right to return. Wilful damage must not be caused to the facilities, fixtures or fittings by any customer. If damage is caused by the customer or any guest attending under their booking confirmation, the customer hereby accepts they shall be liable to pay for such damage caused. Golf Kingdom has the right to request all players under 13 to be accompanied by an adult at all times when visiting the venue.

Photos & Video

Golf Kingdom recognises the use of handheld devices and gives permission for photographic and recording equipment such as cameras, video cameras and mobile phones to be used. Golf Kingdom requires that such use is restricted to photographs or recording of only the customer or people in the customer’s party. Photographic and recording equipment such as cameras, video cameras and mobile phones are forbidden to be used under any circumstances in the toilet areas. Golf Kingdom reserves the right to refuse permission or to withdraw permission of anyone using any photographic recording equipment should the Golf Kingdom’s Management feel that the safety and wellbeing of its customers has been or would be compromised. Anyone found to be taking photographs or using recording equipment which is considered by Golf Kingdom to be intrusive or inappropriate will be asked to leave the premises and will be reported to the Police

Animals

nimals are not permitted on-site at any time.

Refusal of Entry

We reserve the right to refuse admission to any party. This is down to the discretion of the on-site manager. No refunds are available to any guests not permitted to enter the venue.

Refunds / Rescheduling

We do not provide refunds or rescheduling under any circumstances. The tickets you have purchased have been removed from sale on our website and we have therefore lost the opportunity to resell them should you not attend.